Support

Thanks for attending the Fostering Success Summit! We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming with so many parents and caregivers attending an online event like this.

1. Before opening a ticket, please review the following Frequently Asked Questions.

2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.

Thanks!

– Robin 


FAQ

I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

I accidentally clicked the “Add to Cart” button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?

I entered my username and password for my members area account and was unable to log in. What’s the deal?

Help! I can’t get the videos to play or they are skipping/playing slowly…

Thanks for reading! If you still need our help, please submit a ticket below! We’ll get back to you as soon as we can. Promise!

This support system is intended to address technical issues and concerns for the Fostering Success Summit event itself. We encourage you to reach out directly to the speaker who is most relevant to your question via their established communication channels, if this is not about the actual event. We are unable to answer any specific Fostering Success Summit related questions through this system. Thank you.

Act Now to Get 1-YEAR ACCESS to All Fostering Success Summit Expert Sessions Plus Exclusive Bonuses

© 2019 Fostering Success Summit is curated by Robin Harwick,Ph.D.

Facebook
Facebook
Twitter
LinkedIn